Our Commitment to Customer Satisfaction: Hassle-Free Cancellations and Refunds
At Rakhinationwide.com, we prioritize the satisfaction of our customers and strive to deliver high-quality products that meet your expectations. However, in the event that you are not completely satisfied with your purchase, we have implemented a comprehensive refund policy to address your needs.
Return Eligibility and Process:
For non-perishable products, we offer a 7-day return policy. To initiate a return, simply contact our customer service team and provide details of the product you wish to return. Please ensure that the item is returned in its original packaging within 7 days of receiving your order.
Perishable products, such as cakes, chocolates, plants, fruits, sweets, and flowers, cannot be returned or exchanged due to their nature. However, if you encounter any issues regarding the quality or freshness of the product, kindly reach out to our customer service team within 24 hours of receiving your order, and we will promptly address your concerns.
Seamless Refund Process:
Once your return is approved, we will initiate the refund process. Refunds will be processed using the same payment method used for the original transaction. Please allow 7-10 working days for the refund to be credited to your account.
If you wish to cancel an order for non-perishable products, you can do so within 24 hours of placing your order by contacting our customer service team. Refunds for canceled orders will be processed within 7-10 working days.
For perishable items, cancellations are not accepted due to their time-sensitive nature. However, if you need to cancel a perishable order, please inform our customer service team within 1 hour of placing the order, and we will do our best to accommodate your request.
We Value Your Feedback:
At Rakhinationwide.com, we are committed to continuously improving our services. We reserve the right to modify or update our refund policy as needed. If you have any questions or concerns regarding our refund policy, please don't hesitate to reach out to our customer service team. We are here to assist you and ensure your complete satisfaction with your shopping experience.